We ship orders via best method, including USPS, UPS and DHL. We curently ship to the United States, sorry no International orders at this time. Orders are shipped first in, first out. Credit card or payment method may be charged 2-3 days before order ships to verify available funds. Orders typically ship within 2-5 business days for in-stock items. Backordered items will ship as soon as they become available. Orders may not ship complete, and often ship from seperate warehouses.
Items are guaranteed to arrive in a satisfactory condition. Should an order arrive damaged customer must contact us immediately, or within 72-hours of receipt to make a damage claim and to arrange to return the item to us. All returns must have an authorization number prior to being returned. Under no circumstances will a return be accepted without a prior authorization number. To receive an authorization numer, please contact our customer support department. Refused orders without a valid authorization number may be charged a 25% restocking fee plus any applicable shipping charges.